Return and Refund Policy Return and Refund Codex:

At, our aspiration is more than just the sale of slippers; it’s the cultivation of total customer contentment. Should there arise a rare divergence between expectation and reality, our returns and refunds policy is sculpted to bridge that gap effortlessly. We beseech you to peruse the ensuing guidelines with care prior to initiating a return:

The Art of Returning: Our protocol allows for returns on all acquisitions within a fortnight—14 days of the consignment’s delivery. To be deemed eligible for return, the merchandise should remain untouched, untried, and should mirror its state at the point of receipt. Its original cocoon, adorned with all pertinent tags and labels, should accompany it.

To set this process in motion, direct your communiqué to our client relations team via [email protected]. Post consultation, we shall empower you with a requisite shipping label and detailed instructions.

The Refund Ballet: Upon the safe arrival of your returned article, our team will embark on a meticulous appraisal to affirm adherence to our return benchmarks. Should the article pass muster, a refund, sans shipping costs, will be orchestrated to your original mode of payment. We humbly request an allowance of up to 10 business days for this financial reflection on your account.

On Exchanges: Regrettably, at this juncture, we are not equipped to facilitate exchanges. Furthermore, given the tailored nature of our offerings, missteps in size or hue selections by the patron do not qualify under our returns ambit.

The Quandary of Defects: Should you be greeted by a damaged or compromised article, we urge swift correspondence to [email protected]. Our commitment is to remedy such anomalies through either replacements or refunds, as befits the situation.

Shipping Returns: The fiscal aspect of return shipping rests squarely on the shoulders of the patron unless the article in question arrived in a damaged or defective state. For your peace of mind, we advocate the use of traceable dispatch methods, ensuring the parcel’s value is adequately insured.

Our gratitude for choosing is boundless. Any nebulous aspects or trepidations concerning our returns and refunds ethos? Reach out confidently to [email protected].